Ventilation / heat pump
You are up in the attic. The customer calling wants a visit this week.
The truck is at a customer’s home, both hands inside an air exchanger. The call hits voicemail, and the customer books the next company on Google.
That number is not a recording: it is the agent that would answer your calls. Call it now.
The demo of your trade
Volute Ventilation
A fictional business built on Zen Solutions for your trade: its website, its booking, its programmes and its agent Gabriel, who answers the phone. Call it like a customer would.
What it costs, in numbers
That is what 6 missed calls a week cost this trade in a year — assuming only HALF of them would have become customers, at an average sale of $350. Your numbers are different? Run it with yours.
Work it out with my numbers →The three things that change your week
The platform does sixteen. These are the three that matter in your trade.
The service call booked while you work
The agent answers on the first ring, gives the service price, takes the address and puts the visit in the right technician’s calendar.
Every truck has its own calendar
One calendar per technician, with the services each one does. Two customers cannot book the same hour with the same truck.
The maintenance plan, paid up front
Your yearly maintenance plan paid in advance: every visit is checked off, and you know how many are left.
And also, on the same platform
All of it is included in the full platform — $249.98 + tax a month, setup and training free.
Reminders before the appointment
An automatic reminder 24 h and 2 h before: fewer empty slots from a client who simply forgot.
Clients to call back
Zen lists the clients who have not been back within the number of months you choose, with their number. In the fall, that is your call list for the yearly service.
Every call becomes a follow-up
A new caller lands on your follow-up board with their number, from “new” to “won”. No customer forgotten.
Quotes, tracked
Every quote has its lines and its status: sent, accepted, declined, invoiced. You know which one to follow up.
The invoice leaves from your phone
Labour, parts, GST/QST, your logo: sent by text or email, and you are told when it is paid.
Your customers in your CRM
Every caller and every customer who books gets a file. Before winter, an “air exchanger service” email to your whole list, in a few clicks.
Try it before you pay a cent.
Dial the number and talk to the agent. Ask it something hard, switch language mid-call, make it book an appointment.
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